Total Care IT Management

Total Care IT Management: The benefit of a Full IT Staff without the hassle.

It’s like having the best IT guys money can buy keeping watch on all your computer stuff 24/7, making sure nothing goes wrong by fixing it before it does. An IT Dream Team, in other words. Sure, having a team like that would be great, you say. But what business could afford one?

Your business can and quite easily. Because with ITSG’s Total Care IT Management Program, you get all the benefits of having some of the best and brightest in the business looking after your IT without having them on your payroll. All for a surprisingly reasonable fixed price.

And because we work on a fixed-price basis, it’s to our advantage to prevent problems because preventing is more economical than fixing. It’s to yours, too, we might add.

Other computer companies don’t seem to look at it this way – they make their money when something goes wrong by charging you big bucks to fix it. Never mind your downtime, interruptions and possible data loss.

When you sign up for our Total Care IT Management Program, here’s what you’ll get for one low, fixed, monthly fee:

  • A Complete Initial Site Survey with a 27-Point Network Audit
    One of our Senior Engineers will conduct an onsite audit focusing on such potential problem areas as network security, data backup, virus protection, spam filtering, system performance and trends, as well as integrated systems design and layouts. If problems are spotted, they’ll be fixed on the spot.
  • 24/7 Network Monitoring
    We’ll watch over every aspect of your network to detect and report problems before they turn into downtime, data loss or expensive repair issues. We’ll monitor server traffic and load, system integrity and reliability, storage space and availability, back-up success and failures, anti-virus protection and power supply. All to save you money by seeing disasters before they happen – and preventing them.
  • Monthly Site Visits and Network Tune-ups
    Every month a senior network engineer will conduct an onsite audit and tune-up of your network to manage security patches, anti-virus clients, peripherals, backup processes, routers, firewalls, switches, logs and operating systems for maximum performance and reliability. He’ll also review all network documentation and make changes as necessary and perform preventive maintenance. As a result, you’ll experience faster performance, fewer glitches and virtually zero downtime.
  • Daily IT Management
    As your virtual in-house IT department, we’ll be there for all the day-to-day stuff, too. We’ll help you add or delete users, help your employees with any IT problems and generally manage your IT facilities to keep them running smoothly. And if there’s a problem that can’t be fixed from our offices we’ll be there in less than an hour. Guaranteed.
  • One Less Thing to Worry About
    You’ve got enough on your mind without having to think about your IT stuff. We’ll take care of all that so you don’t have to. To find out more, give us a call at 484.443.4000 or shoot us an email.

You’ll find that when it comes to IT, we’ve got your back.