Philadelphia’s Premier IT Solutions: Where Trust Meets Innovation!


Empowering Businesses with over 30 Years of Trusted Managed IT Services.

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I.T. Solutions for

Businesses

    We Provide
  • Server Monitoring
  • Workstation Monitoring
  • Security Services Management
  • Virus and Malware Monitoring & Management
  • Email Filtering
  • & More

Call 484-443-4000 for a free IT Service consultation.

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At I.T. Services Group, LLC (ITSG), we don’t just solve problems—we prevent them. We deliver managed IT services tailored for organizations that demand more than just basic support. Our structured, proactive approach focuses on alignment, security, and long-term business outcomes.

Whether you’re in a credit union, financial firm, or life sciences organization, we provide the technology leadership, process consistency, and regulatory expertise needed to scale securely and stay ahead of threats.

Every client engagement is built on a repeatable process that emphasizes standards alignment, role-based delivery, and measurable results. With ITSG, you’ll benefit from:

  • A Dedicated Technology Consultant who reviews your environment regularly against our documented best practices
  • Quarterly IT Reviews with your strategic advisor to align IT priorities with business goals and compliance needs
  • Business impact-focused recommendations that reduce reactive tickets and improve system reliability
  • Service role clarity, including support, projects, strategy, and proactive oversight, so nothing falls through the cracks

This model allows us to deliver results that are proactive, predictable, and aligned with your organization’s risk profile.

ITSG offers a full spectrum of services including:

  • Remote monitoring and management (RMM): Identify and resolve issues before they impact your business
  • Technical support: Fast and reliable help desk for everyday IT needs
  • Standards-Based System Reviews: Regular evaluations that align your environment to proven best practices
  • Cloud-based infrastructure solutions: Scalable, secure, and accessible from anywhere
  • Firewall administration: Secure your network with properly configured threat defenses
  • Incident response planning: Be prepared for and recover from cyber threats effectively
  • Data backup and disaster recovery: Ensure continuity with secure, redundant data protection
  • User systems and endpoint management: Set up, secure, and maintain every device in your organization
  • Security awareness training: Educate your team to prevent breaches and reduce human error
  • Virtual Chief Security Officer (vCSO): Executive-level compliance strategy without the overhead of a full-time hire

We tailor these offerings to your industry’s regulatory requirements and your organization’s unique risk profile.

Based in the Philadelphia region, we proudly serve Philadelphia businesses of all sizes. Our support including remote and on-site services ensures rapid issue resolution and ongoing performance optimization.

All service plans include a service level agreement (SLA) with guaranteed response times for critical incidents and system outages. Whether your team works on-site or remotely, our cloud-based and mobile-friendly tools deliver secure access and real-time visibility.

ITSG goes beyond support—we serve as your strategic partner. Our consulting services help businesses align their technology investments with long-term business goals. We analyze risks, optimize workflows, and guide you through IT decisions that affect your operations, security, and compliance.

We regularly conduct reviews with our clients to identify efficiencies, reduce costs, and improve the reliability of their IT infrastructure.

Many small and medium organizations don’t have the resources for a full internal IT team. ITSG acts as an extension of your business, providing managed services that scale with you.

Whether your business requires technical support, cybersecurity, or full infrastructure management, we offer flexible support to meet your needs—without hiring in-house staff.

We also work closely with in-house teams when available, filling gaps and providing high-level strategy, system audits, and advanced cloud computing support.

Our all-inclusive monthly service plans include:

  • Unlimited technical support and help desk services
  • 24/7 monitoring, alerting, and patching
  • Regular alignment reviews to reduce risk and improve performance
  • Strategic planning sessions with your IT advisor
  • Documentation and audit support for regulatory compliance
  • Cybersecurity training and end-user education
  • Clear monthly reporting and technology scorecards

By bundling these services into a single monthly cost, we help you forecast IT spending while driving continuous improvement.

What Our Clients Have to Say

Chad Lemmer

We just finished our first project with ITSG. The project was well planned, beautifully executed, and completed on-time. The staff was very knowledgeable and communicated extremely well throughout the project. Based on my experience with this project, we will definitely be utilizing ITSG again in the future.
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– Chad Lemmer

David Moore

If you need IT support for your office or home, this company is the BEST. Extremely professional, on time results and always available. They truly know what their doing and can customize their support to your individual needs.
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– David Moore

Aaron Muderick

I have had ITSG as our IT provider for over five years. They have helped us grow from a small, family organization into a mid-sized company. As a former software architect, I am confident they are properly proactive regarding IT security and staying on top of threats. They also respond quickly to submitted tickets remotely and in-person. I am pleased to have them as a partner to our organization.
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– Aaron Muderick

Dean McGowan

For over twenty years our company has used IT Services Group for all our IT needs. ITSG was instrumental in keeping our business accounting software up to date and working with our staff to ensure quick and easy internet access along with email and website coordination. Mike and his staff are very diligent and exceed all service expectations. When we sold our Company, ITSG helped with every aspect of the IT portion. We continue to use ITSG for all our current email and computer support.
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– Dean McGowan

Kiely & Kiely, PC

We’ve been with ITSG for 10+ years with all positive results. As tax preparers we take security very seriously and ITSG is always ahead of the curve in recommending and implementing the best security features. The ITSG team is available and accessible – in fact one tax season we had a mini-emergency where I was on the phone with a team member at 1am to ensure we met a deadline without issue. That type of dedication and service is rare and very much appreciated. They are knowledgeable and are easy to work with = good people. We are grateful to have ITSG as our IT service provider.
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– Kiely & Kiely, PC

Tim Wilson

We use ITSG at my company and they always provide quick responses and high quality work. They do monthly visits just to make sure everything is working as it should and are always fast to respond if we need some one to come out as soon as possible. The helpdesk support is great and always solve my issues within 24 hours.
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– Tim Wilson

Jim McHugh

We have been an extremely happy customer on both the professional level as well as residential level with ITSG. They manage all our IT needs across several platforms spread across multiple locations. A majority of IT needs are resolved either remotely or before we even know we have an issue. They provide excellent IT consulting on all hardware and software we use from everyday standard business programs, engineering specific needs as well as machine language support. We have used their services for nearly a decade with only positive results to report.
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– Jim McHugh

Sanford Stern

ITSG has been our IT partner for approximately 25 years. They have always played an instrumental role for us in taking care of our IT needs. They provide hands on and timely responses when requested, have adapted well to our company’s evolving growth throughout the years, and we feel confident that we have the right partner to assist us in the future. I fully endorse ITSG and recommend that other company’s give them serious consideration when choosing who to assist them with IT services.
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– Sanford Stern

Today’s Child Learning Centers

We have been a customer since March of 2018. Working with IT Services Group has been amazing. They have a team of individuals who are available daily to help our staff with desktop support, printers, scanners, phones, and timeclocks. They made us aware of potential problems with our servers and backup systems before the problem occurred and gave us multiple solutions to choose from. They made the transition of migrating our Gmail accounts and google drive to Microsoft 365 seamless. They are quick to respond and very flexible. I would highly recommend them.
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– Today’s Child Learning Centers

Eileen B. Macario

This is just a short note to tell you how much Target Building Construction, Inc. appreciates your service to our business. Seems we are always calling for new hardware, software upgrades or networking of computers at our construction sites. ITSG has always been responsive to our needs. When we move our business in approximately six months, we have complete confidence that the “tear down and set up” of our computer systems will go as smoothly as possible. Thank you for your attention to our business.

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– Eileen B. Macario

Controller – Target Building Construction, Inc.

Ridley Park, PA

Rev. Joseph G. Morrissey

Your desire to be responsive to our needs and maintain your first rate personal service speaks volumes as to the professional care and personal responsibility which you have brought to the table as you have worked with us to address our computer needs.

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– Rev. Joseph G. Morrissey

OSFS Provincial – Oblates of St. Francis de Sales

Wilmington, DE

Norman McCausland

For the almost ten years that IT Services Group has been providing network support services for our company, I have found them to be highly competent and reliable. They provide a very cost-effective solution to our support needs, especially compared to the cost of maintaining an in-house professional IT staff. I am delighted with the job that ITSG does for our company. It’s great to be able to go on vacation and know that our network is in good hands.

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– Norman McCausland

Treasurer – Penn Panel & Box Company

Collingdale, PA

Joseph Hare

When I bought my accounting practice 2 years ago, I realized we needed to completely replace our system of workstations and our server. I had known Mike and Wayne for 4 years through a mutual client and thought their work was superb. Based on that experience, I didn’t call anyone else, I called ITSG. They recommended a system for us that has been able to grow with us. Sure, there have been some “bumps” along the way, but their response time is excellent. On two occasions, our system went down at 9:30 PM and within an hour they were working on resolving the issue. I’ve recommended them to other clients who’ve been very happy with their work, and I wouldn’t hesitate to recommend them again.

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– Joseph Hare

CPA Owner – Professional Tax Services, Inc.

Media, PA

James Horan

IT Services Group, LLC, can always be counted on to proactively anticipate our needs and offer competent and insightful suggestions to enhance our operations. ITSG will never rest on its laurels, instead they are constantly adding products and services that will help grow their customers business. IT Services Group, LLC is a valued partner by virtue of their intelligence, market knowledge, and most importantly, their integrity and high ethical standards.

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– James Horan

CFO/Sr. Vice President – Ansley Associates, Inc.

Blue Bell, PA

David Alpher

Michael Davey and his IT Services Group has served the Jewish Publishing Group’s electronic data needs for the past five years. We have found them to be a critical resource to the daily operation of our business. In today’s publishing environment, internal hardware, software and networking are the core of our business. Without Mike’s expertise, I am certain we would lack the efficiencies that we currently enjoy.

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– David Alpher

VP/General Manager – The Jewish Publishing Group The Jewish Exponent & Inside Magazine

Philadelphia, PA

T.O. Epps

We have been a business partner with ITSG for the past 7 years. 7 years ago our company was in critical need of assistance when we were operating with a system that was continually failing and ultimately not capable of meeting our needs. Mike, Craig and the entire ITSG team came to our rescue. They worked tirelessly to get our I.T. system back on track and today, 7 years later, we are not only efficient, well prepared and current with the a system that takes into account our ever changing I.T. needs, but with a system that also respects our need to do so within the constraints of our fiscal budget. ITSG has become part of who we are and to a great extent they are a major reason we are able to operate efficiently and effectively in a business world that changes daily.

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– T.O. Epps

President – T.O. Epps & Associates

West Chester, PA

Edward J. McGuire

Mike, Craig and the entire ITSG Team are an indispensable partner in maintaining our IT infrastructure. They’ve helped us work through several major custom technology projects over the last four years that are helping to transform and improve our business. The most important and impactful thing that can be said about their partnership boils down to two words: Trust and Dependability.

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– Edward J. McGuire

Director of Operations – West Capital Management

Philadelphia, PA

We’re not just another managed IT service provider in Philadelphia. We help you improve your environment over time—reducing IT noise, improving security posture, and aligning technology with what matters most: your business goals.

  • Structured processes that lead to fewer recurring issues
  • Clear service roles and responsibility across support, consulting, and project delivery
  • Tailored strategies for compliance-sensitive environments
  • Scalable cloud and infrastructure design

Proactive, measurable results—not just reactive support 

If your Philadelphia-area business is ready for a managed IT partner that delivers real business value—not just support tickets—let’s talk. ITSG will help you build a secure, aligned, and strategic IT foundation that evolves with your goals.

Simple. Reliable. Secure. Compliant.

ITSG Stand out among Managed Services Providers by offering integrated Compliance and vCIO services. Our compliance services align both with IT Industry best practices and Life Sciences industry requirements. Our vCIO services ensure your IT Systems are integrated with your business, making all IT decisions congruent with your plan and budget.

About ITSG

ITSG is a Philadelphia area Managed Services Provider with a specialty in the financial services industry. We have been helping small and medium-sized businesses get the most out of their IT Systems since 1987. We focus on providing the financial services industry with simple, reliable, secure, and compliant systems.

Let’s Get You in Compliance.

If you would like to discuss your situation in detail to see if we can help give us a call at 484-443-4000 or fill out this form and we will reach out to you.

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